Terms of Service

Welcome to FizzyFort! These Terms of Service govern your use of our platform. By accessing or using FizzyFort, you agree to these terms. If you do not agree, please do not use our services.

1. Acceptance of Terms

By using FizzyFort, you confirm that you are at least 16 years old and agree to these terms. If you are using FizzyFort on behalf of an organization, you represent that you have the authority to bind that organization.

2. Service Description

FizzyFort provides an AI-powered chatbot designed for e-commerce businesses. Our services include integrating the chatbot into online stores, enabling conversational interactions with customers, and providing analytics based on these conversations to generate customer insights for inventory and sales optimization.

3. User Obligations

You agree to:

You must not:

4. Payment and Fees

Subscription fees are outlined on our pricing page. Payments are processed securely by third-party providers. All fees are non-refundable unless otherwise stated.

5. Intellectual Property

FizzyFort retains ownership of all intellectual property related to the platform. You retain ownership of your data and models but grant FizzyFort a license to process and store your data as necessary to provide the services.

6. Limitation of Liability

FizzyFort is not liable for indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid for the services in the last 12 months.

7. Termination

You may terminate your account at any time. We reserve the right to suspend or terminate your account for violations of these terms.

8. Governing Law

These terms are governed by German law. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts competent for Theilenhofen, Germany, where Sebastian Wißmüller is based, according to the Impressum.

9. Changes to Terms

We may update these terms from time to time. Changes will be posted on this page, and continued use of FizzyFort constitutes acceptance of the updated terms.

10. Contact Us

If you have questions about these terms, contact us at sebastian@fizzyfort.com.